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Troubleshoot Authentication and Organization

Use these checks when browser sign-in does not complete, the session expires, or an expected organization is missing.

Sign-in does not return to VS Code​

Keep VS Code open while completing authentication in the browser. Return to the Reasoning view after the browser reports success.

If the extension remains signed out:

  1. Run AI Cockpit: Sign in to AI Cockpit again.
  2. Open the Reasoning output channel and locate the redacted authentication error.
  3. Check whether the browser blocked the return to the local extension callback.
  4. Follow Browser Sign-in Does Not Return to VS Code when local network access is the reported cause.

Do not share the authorization URL or token.

Session expired during a request​

Sign in again from Chat or Settings → Profile. After the profile reloads, resume or retry the request. The local transcript remains in History.

Organization is missing​

Open Settings → Profile and inspect the account selector. If the organization is not listed, confirm your membership with its administrator.

After changing organizations, wait for models and organization data to reload before opening Reasoning Board or starting another request.