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Accessing the Application

This page explains how to open Product AI from the Hub and navigate its main interface.

Before You Start

To use Product AI, you need:

  • An active account in the AIC Hub.
  • Access to an organization that has Product AI enabled.

If either condition is not met, contact your administrator.

Opening Product AI

Product AI is accessed through the AIC Hub. The Hub handles authentication — there is no separate login for Product AI.

  1. Sign in to the AIC Hub.
  2. From the Hub's Home screen, locate the Product AI platform card.
Product AI card on the Hub Home screen
  1. Click the card to open the Product AI panel, then click Access.
Product AI panel with the Access button

Product AI opens already authenticated. Select your organization using the organization selector in the Product AI header to load the agents available to that organization.

Switching Organizations

To switch organizations, use the organization selector in the Product AI header — no need to return to the Hub.

Interface Overview

SectionDescription
DashboardBrowse and select available agents
ChatActive and past conversations with agents
Agents ManagementCreate, edit, and delete agents (Admin / Manager only)

Next Steps

Head to Exploring Agents to find the right agent for your task.